I've noticed a couple of recurring problems in submissions to SH lately, so I wanted to spread the word about them.
First: there seems to be a rumor going around that people who recently submitted to us by email should now resubmit the same story via the new RTF form. That rumor is false. Please do not submit stories via the RTF system that you've previously submitted to us. If you're concerned about the status of a story you've submitted, please query by email. (But if you received an autoresponse, then please wait 70 days after submission before querying.)
Second: we've seen several cases of people entering an invalid email address in the RTF form. Which means that we have no way to contact the person. I'm not sure in those cases whether to consider the story anyway and hope the author will get around to querying us, or whether to discard the submission and make the author resubmit if they contact us later. It would be awfully frustrating if we were to decide that we wanted to buy a story but we had no way to contact the author. So please please please make sure you enter your email address correctly, and if you don't get an autoresponse within 24 hours, please query immediately by email.
Third, a different sort of problem: we've had two cases of people being unable to submit using the RTF form. This is worrisome (although it's less than 1% of the submissions that have used the form). I'm trying to figure out what's wrong; in the meantime, please immediately drop me a note if you run into problems with the form.