Thank you for calling to let me know when a flight is delayed; that's a really valuable service, especially because I tend to forget to check flight times.<\/p>\n
However, it would be a much more valuable service if you were to make such calls more than an hour before the originally scheduled departure time.<\/p>\n
Say I check online a couple hours before the flight and confirm that my flight is on time. I go to the airport. I arrive at the terminal an hour before my flight, as you recommend. I look at the departure screen, and discover that the flight has been delayed.<\/p>\n
And then<\/em> I get an automated phone call telling me brightly that my flight has been \"updated.\" Which is to say, delayed.<\/p>\n Wouldn't it have been more helpful to tell me that, oh, an hour earlier?<\/p>\n To be fair, I'm guessing that a lot of the time flights get delayed at the last minute; and if I were running really late, it would be a relief to get that phone call.<\/p>\n Still, I'd appreciate it if you could work on sending notifications earlier whenever possible.<\/p>\n Thanks,<\/p>\n —Jed<\/p>\n (Today it's Southwest, but I think I've had the same problem with at least two other airlines this summer.)<\/p>\n\n","protected":false},"excerpt":{"rendered":" Thank you for calling to let me know when a flight is delayed; that’s a really valuable service, especially because…<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-12424","post","type-post","status-publish","format-standard","hentry","category-travel"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/12424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/comments?post=12424"}],"version-history":[{"count":0,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/12424\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/media?parent=12424"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/categories?post=12424"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/tags?post=12424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}