{"id":13139,"date":"2010-07-17T22:12:20","date_gmt":"2010-07-18T05:12:20","guid":{"rendered":"http:\/\/www.kith.org\/journals\/jed\/2010\/07\/17\/13139.html"},"modified":"2010-07-17T22:12:20","modified_gmt":"2010-07-18T05:12:20","slug":"communication-is-hard","status":"publish","type":"post","link":"https:\/\/www.kith.org\/jed\/2010\/07\/17\/communication-is-hard\/","title":{"rendered":"Communication is hard"},"content":{"rendered":"\n<p>Something in email a couple of weeks ago indirectly reminded me of an incident from long ago:<\/p>\n<p>I used to hang out on the Usenet newsgroup rec.arts.comics. At some point, I read a modern-day-setting comic (<a href=\"http:\/\/everydayislikewednesday.blogspot.com\/2008\/05\/other-secret-invasion-millennium-2.html\"><cite>Millennium<\/cite> #2<\/a>) that included a panel with a location caption that read something like &ldquo;Birmingham, fascist Britain.&rdquo;<\/p>\n<p>I was baffled by that line, so I posted to r.a.c asking what it meant. Was the comic set in an alternate universe or the future or something?<\/p>\n<p>Someone responded to my post by saying, if I recall aright:<\/p>\n<blockquote>\n<p>Oh, ARF!<\/p>\n<\/blockquote>\n<p>I read that as a hostile way of saying &ldquo;How could anyone be so stupid as to not understand this?&rdquo;&mdash;to be read in the same tone as someone saying &ldquo;Oh, Christ!&rdquo; while rolling their eyes.<\/p>\n<p>So I wrote back a stiff defensive note saying that I didn't see what I had done wrong, and that it seemed to me to be a reasonable question, and so on.<\/p>\n<p>And the other person gently pointed out that one of the regulars on the newsgroup was a British guy whose initials (which he went by regularly) were A.R.F., and that instead of a hostile eye-rolling sort of tone, the poster had intended it to be a calling-for-someone kind of tone&mdash;like &ldquo;Hey, A.R.F., your attention is needed over here; someone is asking a question that you would be interested in answering!&rdquo;<\/p>\n<p>I was embarrassed, because I had gotten all defensive for nothing, and because as a longtime reader of r.a.c I should've known about ARF.<\/p>\n<p>But the other poster could certainly have communicated better too. Without context, a two-word sentence starting with &ldquo;Oh&rdquo; and ending with a word in all-caps and an exclamation mark can often be read in a variety of tones and can often mean a variety of things.<\/p>\n<p>These days, I try to keep that kind of thing in mind when I read something that sounds to me like an indirect attack. But it's hard. Sometimes I notice the ambiguity and explicitly ask the writer what they meant; sometimes I start to write a long defensive response and it's only when I re-read the original phrase that I realize it was ambiguous; sometimes I still miss the ambiguity, or decide I must be interpreting it right, and send the defensive response, and only later learn that I misunderstood.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Something in email a couple of weeks ago indirectly reminded me of an incident from long ago: I used to&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-13139","post","type-post","status-publish","format-standard","hentry","category-language"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/13139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/comments?post=13139"}],"version-history":[{"count":0,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/13139\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/media?parent=13139"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/categories?post=13139"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/tags?post=13139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}