I wouldn't normally post in the middle of the day, but I gotta say: Comcast tech guy Sergio is my hero.<\/p>\n
He arrived on time, and he knew exactly how to fix my slow-downloading problem. He told me that around the time of the service outage a couple weeks ago, Comcast changed something; apparently nobody is entirely sure what happened or why it broke, and only a few customers were affected, but the tech service-call guys eventually figured out a solution. (For the geeks in the audience: it involves setting the MAC address of the router to be 1 higher than the MAC address of the cable modem. Sounds like FM* to me.)<\/p>\n
Before he arrived, I went to the Hubris Communications Bandwidth Meter<\/a> and was seeing speeds around 75kbps. After he left, I tried again and got a speed of over 3100kbps. (Which seems implausibly high, but another tool, Ridge<\/a>, is showing peak download speeds up to about 500KB\/s, which is indeed well over 3000kbps. And Toast.net's performance test<\/a> is showing nearly 3000kbps. Four seconds to download a 1.4MB image file. As opposed to the several minutes it would've taken this morning.)<\/p>\n It's so nice to have a happy shiny speedy Internet again.<\/p>\n Now I want to call back Comcast and tell them to tell their phone support people that this is a known problem with a known solution and they need to stop telling customers it's their fault.<\/p>\n *My father used to occasionally explain that various things worked by means of \"FM.\" I would ask, \"What's that?\" He would reply: \"Fuckin' magic<\/em>!\"<\/p>\n\n","protected":false},"excerpt":{"rendered":" I wouldn’t normally post in the middle of the day, but I gotta say: Comcast tech guy Sergio is my…<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2852","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/2852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/comments?post=2852"}],"version-history":[{"count":0,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/2852\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/media?parent=2852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/categories?post=2852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/tags?post=2852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}