{"id":3049,"date":"2005-08-09T17:45:31","date_gmt":"2005-08-10T00:45:31","guid":{"rendered":"http:\/\/www.kith.org\/journals\/jed\/2005\/08\/09\/3049.html"},"modified":"2005-08-09T17:45:31","modified_gmt":"2005-08-10T00:45:31","slug":"success","status":"publish","type":"post","link":"https:\/\/www.kith.org\/jed\/2005\/08\/09\/success\/","title":{"rendered":"Success!"},"content":{"rendered":"\n<p>Okay, I'm gonna have to retract what I said about customer service in the UK, or at least soften it.<\/p>\n<p>Today's customer service experiences included:<\/p>\n<ul>\n<li>Waitresses at the otherwise empty hotel restaurant bringing me a delicious sandwich quickly, and not apparently minding my sitting at the table for much of the afternoon.  I think a lot of what I tend to see as bad customer service is just a different waiter etiquette: they apparently won't do <em>anything<\/em> that could be construed as hurrying a customer along.<\/li>\n<li>Guy at PrintWorks, a copy shop on Argyll halfway between the Corus hotel and Central station, being very helpful and flexible; he downloaded a one-page PDF I'd put online, and printed it to his printer using my American \"letter\"-sized paper, all without even hinting that these requests were unusual.<\/li>\n<li>Post office clerk being reserved but nonetheless quite helpful, enabling me to get both the story and a certain requested postcard into the mail with a minimum of fuss.<\/li>\n<\/ul>\n<p>It would've been nice if the hotel staff had told me about the copy shop (rather than directing me to the \"Internet cafe\" further down the road, which turned out to be a McDonald's with a few web kiosks built into the wall), but that didn't cost me much time.  And the fact that PrintWorks and the post office were both open until 5:30 (or 17.30, I suppose) made it possible for me to get things in the mail despite my late start.  So I'm pretty pleased with Glasgow's customer-service infrastructure right now.<\/p>\n<p>I reserve the right to change my mind on the way to the airport tomorrow morning, though.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Okay, I&#8217;m gonna have to retract what I said about customer service in the UK, or at least soften it&#8230;.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3049","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/3049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/comments?post=3049"}],"version-history":[{"count":0,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/posts\/3049\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/media?parent=3049"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/categories?post=3049"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kith.org\/jed\/wp-json\/wp\/v2\/tags?post=3049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}