Drain and drain! What is drain?

One of the things I hate most is going out specifically to do one particular errand that needs to be done today (because it should've been done days ago), after carefully making sure that one has everything one needs to complete the errand, only to discover (after an hour of driving around to different places) that it's literally impossible to complete the errand that day.

This happens to me a lot, and may be one of the reasons that I hate running errands so much.

Today it was the Post Office. Now, normally I adore the post office. I know a lot of people complain about it, but most of my interactions with them have ranged from good to excellent. But I have two quibbles with their policies: first, they're not open late enough on Saturday; second, they have this ridiculous new "security" policy whereby you're not allowed to send a package that weighs more than 16 ounces in any way other than by handing it across the counter to a postal clerk.

So today I arrived at the post office with my package, and was halfway across the floor to the counter when someone came up suddenly behind me and said, "WE'RE CLOSED!" as if I was a moron for not knowing that. Sure enough, they'd closed at 1:00 (though there were no physical barriers in place), and it was now 1:15. So I went to the weighing station and weighed my package, and found that it weighed 18.5 ounces and would cost $5.75 to mail. I had $6. There was no obvious way to obtain $5.75 worth of postage from the stamp machines (or even $6 worth of postage). I figured I would go to the other nearby post office, more likely to be open later, and would stop at my credit union's ATM along the way.

After a bunch of driving and a bunch of hassles, I got some cash and went to the other post office. Which had also closed at 1. I bought a bunch of stamps, put $5.79 worth of them on my package, went to mail it, and saw the sign saying that you have to hand packages over 1 pound to a clerk.

I asked a nearby clerk if that really applied to a pre-stamped 1-pound 2-ounce package. She told me to go around back. I did, and the guy there told me I had to hand it to a clerk up front.

I called the USPS 800 number and asked them what would happen if I, um, accidentally put an 18-ounce package in one of those big blue mailboxes on street corners. The woman there seemed to be unfamiliar with the concept of mailboxes ("If they accept it from you, then they'll probably deliver it") and with the 16-ounce limit ("So you're saying you only put 16 ounces of postage on it?"). Eventually she told me that they would probably return it to my home. I didn't think to ask what would happen if there was no return address. I mean, come on—if they really believe it's a security problem to allow people to mail something over 16 ounces via a mailbox, then why would they deliver it to my home? Wouldn't they take it apart looking for bombs or something?

So I drove to Mail N Motion, the great mailing-supplies and post-office-box store that handled my mail while I was traveling for a year. And the guy there said that since I'd already put stamps on the package, I had to hand it to an actual postal clerk at an actual post office.

Yes, if you want to mail a package in this great nation of ours that weighs more than the magical number sixteen ounces, you must physically go to a post office during the hours when they're open and physically hand it to a highly-trained clerk, who will no doubt be able to immediately tell (much better than any other kind of clerk could) whether or not you're a terrorist. Feh.

Anyway. Enough of that story. I drove over to Orchard Supply Hardware (which is often my nemesis), figuring I might as well get kicked by customer service a few more times while I was out, but on the way I ran into Fiona Ritchie on the radio and my day got considerably better. I got the plumbing snake I needed at OSH, stood in line for only about ten minutes longer than was necessary (due to cleverly attempting to circumvent the evil line demons by not getting in the short line with the confused-looking customer and clerk who appeared to be taking forever, only of course the instant I moved away from that line to the apparently short but actually interminable one next door, they stopped being confused and finished their transaction), got home, and—mirabile dictu!—successfully cleaned out my bathtub drain!

So now I can take showers in my own bathroom again, instead of in the guest bathroom. And even, presumably, baths, should I be so inclined. Take that, ants!

Btw, while checking the original quote for this entry's title, I came across this amusing-out-of-context line from a Techsploitation column: "Most of us are like Kirk, savagely hunting for the brains of our friends who have somehow managed to lose them...." Me, I'm too busy savagely hunting for my own brain.

9 Responses to “Drain and drain! What is drain?”

  1. Arthur D. Hlavaty

    This stupidity goes back to the Unabomer. Businesses can toss metered mail of over 16 ounces in the box and that’s OK, or if you do a lot of mailing, you can set up an account at the USPS site that will let you print out an acceptable. I guess the PO figures that if there’s a Duabomer, he won’t have access to a postage meter and won’t dare deal with PO personnel for fear they’ll go postal. Makes you thing they’ve been practicing up for technicolor alerts and such.

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  2. Will

    … and physically hand it to a highly-trained clerk, who will no doubt be able to immediately tell … whether or not you’re a terrorist. Feh.

    If it helps, I initially misread this as “… will no doubt be able to immediately tell … whether or not you’re a florist….”

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  3. Jon

    Well, if nothing else, there are a certain number of visual clues to look for in letter bombs.

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  4. Kristi

    I’ve given up on the post offfice for shipping packages. Despite the fact that I live in a densely populated suburban area, my nearest post office is 9 miles away from my home — about a 20-minute drive. I won’t use the “Quick-Ship” places because they charge extra. UPS is my option of choice now — since they bought Mail Boxes Etc., they don’t charge any more than a UPS distribution center to ship via UPS. There’s also one in my Office Depot store, which also doesn’t charge a premium. Both of these are within 3 miles (8-10 minutes) of my home. I think it’s pretty obvious the post office just doesn’t want to handle packages anymore — they want to be about letter and magazine and ad delivery, and that’s all.

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  5. Dan Percival

    …and on the other side of the catch-22, UPS is almost useless for getting packages *delivered* to your home, unless you or someone in your household can take a day off of work to receive the package. My nearest UPS distribution center is a 30-minute drive away without traffic, and when you’re rushing from work to get there before the place closes at six, there’s always traffic. When I have to pick up packages at a post office, at least it’s close.

    The problem of having to sign for UPS packages (and occasionally have them sent back because I couldn’t get to the distribution center in time) is my single biggest obstacle to ordering things online.

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  6. Marsha Sisolak

    “Most of us are like Kirk, savagely hunting for the brains of our friends who have somehow managed to lose them….” Me, I’m too busy savagely hunting for my own brain.

    *holds up slimy stuff that one shouldn’t investigate too closely*

    Hey! How’d your brain get in my drain?! 😉

    (BTW, if you come across mine, please let me know. For the moment, I’m blaming the ants.)

    *sets her savages, aka, kindergartners, searching again*

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  7. JRG

    Just an FYI… I frequently drop off my already-stamped boxes (of 16+ oz.) to the nice folks at Mailboxes Etc., and I’ve never had a problem… presumably since the post office comes there directly to make a pickup. So I think you were just dealing with a postal moron.

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  8. melodican

    This is not a joke. And it’s also not being applied very well. This week I mailed a package of books FROM a post office, media-mail class, and it came back to my house the next day because they had opened up the package and found there was a loose notecard inside with the books, which apparently isn’t permitted for packages designated as media mail. Now, even though that rule seems pretty stupid, I would have obeyed it if I’d been aware — but WHY THE HELL WERE THEY OPENING MY PACKAGE IN THE FIRST PLACE?

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  9. Homer Simpson

    Tip for terrorists: Always have two potential victims. Put one victim’s name and address as the return address, and the other as the recipient. Then drop your 16+ ounce, stamped, harmful package in any mailbox. Don’t worry about the ridiculous “16oz stamped mail limitation” – the only thing it prevents is legitimate customers from *conveniently* doing business with the USPS.

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