More about my Google contract job

In my previous post, I talked about the main reason that I quit from my contract job at Google. In this post, I’ll talk more about why I wasn’t loving the job even before that decision.

Most of my main projects that I worked on as a Google employee didn’t involve work that I loved. They were fine, but they mostly weren’t deeply meaningful or exciting for me. Instead, here are the things that I loved most about the job, during my 18+ years there as an employee:

  1. The orientation toward making the world a better place, at all levels of the company.
  2. My colleagues (both the members of the specific teams I was on, and the other people at the company), the vast majority of whom were wonderful. Thoughtful, kind, compassionate, considerate, often social-justice-oriented, helpful, interested in learning and helping each other learn.
  3. The overall compensation, which was quite a bit higher than I could make anywhere else. (A high base salary, plus an annual bonus, plus a huge amount of money in stock options and (later) stock grants, plus excellent health insurance, plus little things like reimbursement for home internet, plus access to Google facilities (including good food) if I went to campus, plus discounts on things like Apple hardware, plus plus plus.)
  4. The parts of the job that involved making things better for people and helping improve infrastructure. Such as:
    • The style guide work, which was occasionally frustrating but overall hugely rewarding.
    • Creating and giving presentations to colleagues about how to use various tools, such as regular expressions and (in the early days) Dreamweaver.
    • One-on-one helping people out, including teaching them how to use various tools, giving them feedback on their work, providing advice (when requested) for junior tech writers and editors, and sometimes just listening sympathetically.
    • Managing mailing lists.
    • Running meetings, including the weekly style guide meetings and the monthly cross-group meetings for tech writers.
    • Taking notes in meetings.
    • Writing up emails about how to do various things and sending those out to colleagues.
    • Providing feedback and bug reports and feature requests for all kinds of tools and systems.

But in my recent contract job at Google:

  1. The company is shifting rightward/Trumpward and moving away from DEI; it’s much less focused on making the world better than it used to be.
  2. Because I was a contractor, I had very little contact with most of the other people at Google. I wasn’t allowed to attend team meetings for the tech writing team that I was affiliated with. I wasn’t allowed to join mailing lists that weren’t directly related to my work. (I did stay in a couple of internal chat rooms and attend the abovementioned monthly meeting, but I suspect that I wasn’t supposed to do either of those things. Though nobody told me I couldn’t.) And I couldn’t view internal forums like the meme system or the internal version of Blogger.

    (Google has always treated contractors poorly, but its treatment of them has gotten steadily worse over the years, because it wants to make sure that contractors don’t start thinking of themselves as Google employees and thus start suing the company to get it to treat them better.)

  3. The pay was 20% lower than my base salary as an employee, and though I did get some benefits from the contract agency (reasonably good health insurance, paid holidays, the ability to accrue paid vacation), I didn’t get most of the benefits that I had had at Google.
  4. I didn’t get to do most of the kinds of work that I had previously most enjoyed doing. My main project in this contract job was infrastructural, and was a reasonably good fit with my skills and interests, so that was good. And I did get to help a colleague learn some tools. But aside from that: I wasn’t allowed to work on the style guide, I wasn’t allowed to do organizational stuff like managing mailing lists or meetings, I didn’t have a context in which I could present things to colleagues, etc etc.

So almost none of what I liked about being a Google employee was true in my contract position. The contract position just wasn’t a very enjoyable job for me. So I might not have stayed regardless of the DEI stuff. But the DEI stuff made the decision easier.

(I recognize that most people don’t have the privilege of getting to only work at jobs that they enjoy. I wish we all had that.)


…Last Wednesday, the day when the Google manager I worked with reported me for not working fast enough, I coincidentally also received email letting me know about two open employee positions: one for a technical writer and one for a technical editor, both in a Google Cloud tech writing group that consisted almost entirely of people who I knew and liked. If I had heard about those positions a month earlier, I might’ve been tempted to apply for them.

I might not have applied (because of all the reasons not to work for Google, and because I suspect that both positions would’ve required me to be in the office in person multiple days a week), but I might have, because all but the first of the above issues would’ve been addressed by having an employee job instead of a contractor job.

But by the time I saw those listings, I had already made the decision that I was done with Google.

4 Responses to “More about my Google contract job”

  1. Todd

    You and me, both.

    I don’t know if you saw, but I just gave notice, too.

    Keep fighting the good fight.

    reply
  2. Russ Urquhart

    Hi,
    I am a technical writer with 20+ years experience. In that time I have worked numerous contacts as well as full time positions. First I must say that a person needs to acknowledge and stand by their principles. Bravo!
    When I first started as a contract tech writer at TI, I believed as most the tech writers there at that time, and many do now, that companies NEED tech writers and as such, they will NOT get rid of us. After being there for a year or so, TI announced that they would be closing our facility, and spreading our products/works to other TI locations within and outside of the state. We all went a solid 6 months waiting for the hammer to fall. And eventually it did. I learned then, as most employees do, that all employees are expendable, regardless of the job we think we did and accomplished.
    IMO, while I would like to believe that a company owes me something, my experience has been that so much of this is ‘rah rah’ for whatever is the current cause of the month. I appreciate that a company DOES give back to certain causes, it’s not a deal breaker for me. Regarding some of your specific points from above:

    1. And as companies are businesses, and businesses are swayed by politics, that they would pivot accordingly to current political climates doesn’t surprise me. Politics is a pendulum that shifts. Regardless of what they say, a company does not have to make the world better. If it tries, more power to it. But not a reason for me to quit.
    2. In all my years as a contractor, a lot of times I was excluded from company meetings. I saw no problem with that, as I hate unnecessary meetings, and as I wasn’t a formal employee of TI. That I knew when I went in. Most, if not all of those meetings had nothing to do with me.
    3. You accepted a 20% pay decrease from when you were a Google employee. (Or was your pay reduced by 20% after you started?) In this current job market, where I am looking for a job since December of last year, I am looking at either a 20 – 33% cut in pay. I don’t like that, but that’s the realities, and I don’t blame the companies. (Now if I find a job paying what I was getting I might go to that position but I think that’s my right.) Ideally contract jobs should pay higher as they are not necessarily providing benefits, but again, that is something you know going in, imo. Again, if I accept a lower pay rate, is that really the companies fault?
    4. A contract job is just that a contract job. You have agreed to perform certain duties in exchange for compensation. The fact that you previously had other duties and amenities, imo, had no bearing on your current position. This job was not like your previous job and I don’t think you should have expected it to be.

    IMO, I think that your contract situation was more of this position not being a good fit for you, and where you are at now, then necessarily Google’s fault. Have they changed some of their policies from when you were employed there? Certainly. Will they do that again in the future? Very likely. Jobs are dynamic and changing and that’s why we have to respond in kind. Just my 2 cents!

    reply
    • Jed

      Russ Urquhart: I too am a technical writer with many years experience. In fact, I have over 30 years of experience, so my views on this are at least as informed as yours are.

      I too have seen companies cast aside me and other workers. But it sounds like the lesson you learned from your experience is that companies don’t owe you anything, whereas the lesson that I learned from mine is that we workers don’t owe companies anything.

      I feel like you also drew a weird conclusion from my post. I didn’t say anywhere here that Google owed me anything. I said: “almost none of what I liked about being a Google employee was true in my contract position.” That has nothing to do with feeling that Google owed me anything.

      But I think it’s super important to recognize when companies treat workers badly. If we just say oh well, companies are companies and they need to make money, they’re allowed to do whatever they want, then we end up with things like the Triangle Shirtwaist Factory fire. We’ve spent over a century trying to improve conditions for workers, and we should continue to do so.

      Responding to your responses:

      1. “Regardless of what they say, a company does not have to make the world better.” This makes me think that you may not be familiar with Google culture circa 2005. The company was hugely focused on making the world better. I never said that all companies are required to make the world better; I’m saying that that has always been a major part of Google’s orientation, and it makes me sad to see how far Google has shifted from that orientation.

      2. You’re talking about an entirely different kind of meeting than I’m talking about, and your experience here is unrelated to mine.

      3. Wait, it’s not the company’s fault when it offers you 20%-33% less money to do the same work? I’m not clear on why you feel the need to defend companies’ bad behavior.

      (Yes, I accepted a lowball offer, for complicated reasons involving timing. I don’t feel any need to justify myself to you, a random stranger, about this. It was in some sense my choice to accept less pay, but that doesn’t mean that the offer was reasonable.)

      4. Imagine that you’re doing a job. Imagine that the company says to you “You’re fired. But if you want your job back, you can have a similar job, doing basically the same work, for 20% less pay and almost no benefits. Great deal, no?” You might end up taking that deal; essentially that’s what I did. But I’m really taken aback by the idea that you’re defending the company for offering that deal.

      …Anyway, I’m not really interested in debating this or in defending my actions to strangers on the internet, so I’ll probably delete any further comments from you.

      reply
  3. Shannon Ayres

    Hey Jed,
    First of all, I was very surprised to hear, two years ago, that Google made the foolish decision to let you go, but that’s their loss.
    In my first role as a contractor at Google, you made your contractors—of which I was one—feel like part of the team, which not only helps the contractor, it also helps the company. We often do the same work as the rest of the team and we need the same information.
    In my second role as a contractor at Google, I was kept separate from the rest of the team. I was literally sitting at a desk outside the room where the rest of the team sat. I felt very much a second-class citizen.
    It’s very demoralizing to be put in such a position, especially when you’re the only contractor in the group, and it’s not a good way to get the best work out of people.
    Hope you’re in a good place now and I wish you all the best in your future endeavours.

    reply

Join the Conversation