Remember how a couple weeks ago, I called Bloomster's (a San José florist) to find out what was up with the garden gargoyles I had ordered weeks earlier, and they told me that oh, they had decided not to place my order after all, they just hadn't bothered to tell me they'd canceled it?
Well, now they've sent me a bill. For the entire amount. With a delivery date and everything. It seems to be from a parallel universe in which they not only placed my order but actually delivered the items I had ordered.
I've left them a phone message, and I'm sure it was just an innocent mistake, and I imagine tomorrow they'll cancel the invoice. But this further cements my impression that they're really not very good at communicating with customers.
But I suppose this is still fairly minor compared to the antics my customer service demon used to get up to. I guess we'll see tomorrow—if the company tries to insist that they did deliver the gargoyles after all, then I'll know the demon is really back on the job.