Archive for Customer Service Demon
Yesterday morning, the car saga continued. Here’s the backstory, some of which I’ve posted before (but maybe only on Facebook rather than here, not sure): For complicated reasons, my 2005 Prius is in Chicago. The screen of the touchscreen system in the middle of the dashboard (the “multi-function display,” or MFD) has had some sun […]
A package’s progress from NJ to IL: Feb 8, 7 pm: Accepted by USPS in Collingswood, NJ, ~800 miles from destination. Feb 8, 8 pm (~1 hour after previous location): Arrived in South Jersey distribution center, NJ, ~800 miles from destination. Feb 9, 7 am (~11 hours later): Departed South Jersey distribution center. Feb 10, […]
TL;DR: This is another over-long customer service rant from Jed, this time explaining why I won't be using DoorDash again...
Yay PG&E customer service! Got home tonight, in a pretty good mood for the first time in a while, and...
That was astonishingly good customer support. I sent a support-request email to comiXology (maker of various comic-reading apps for iOS)...
Today would've been my mother's 72nd birthday. Hard to imagine her at 72. As usual, here's a link to some...
I've been using the task-list-management app Things since 2009. It's far from perfect, but it's the only to-do-list software that...
A month or two ago, I noticed that one of the wheels on my suitcase was broken. The outer layer...
Empty house next door is getting termite-fumigated. The fumigation company has sent me a “Neighbor's Permission Form” that tells me...
Remember how a couple weeks ago, I called Bloomster's (a San José florist) to find out what was up with...
Two months ago, I ordered two Campania garden gargoyles from the local retailer, a place called Bloomster's in San José....
It occurred to me a few years ago that it would be interesting to get ahold of my father's FBI...