Archive for Customer Service Demon
Got to the airport on schedule Sunday afternoon, checked in, got my seat assignment. The first sign of trouble was...
Can I just mention that the automated systems for handling customer service issues at Northwest Airlines suck? Even by my...
I am not best pleased with my optometrist's office. I went and had an eye exam two weeks ago, for...
There's a package en route to me. Yesterday morning, UPS's package tracking system showed an "arrival scan" in San Pablo,...
The previous owner of my house is still on the Smithsonian catalog mailing list. As those of you who've been...
The insomnia thing is back. This past year, it's been a big relief that, for the most part, despite all...
Where to begin? (Begin at the beginning, proceed until you reach the end, then stop.) Thursday morning, the plan was...